Conditions of Use
Online and telephone orders may be cancelled by calling our Customer Service Department at 888.335.6439.
Requests for cancellations of online orders must be made by 10am EST on the business day following the order date.
Requests for cancellations of telephone orders must be made prior to the order being shipped.
If you are not satisfied with your purchase, contact our Customer Service Department by telephone at 888.335.6439 within 14 days of purchase to obtain a Return Authorization number and Return Authorization Confirmation.
We will accept materials for return for the following reasons:
- Unacceptable quality
- Error in packaging
Full refunds will be given on orders cancelled in accordance with the cancellation policy. All other refunds will be subject to the terms of our Return Policy and based on the Return Authorization Confirmation.